FAQs - Hosting

1. Why is Antares Development's hosting "no risk"?
2. How do I connect to my e-mail accounts using Outlook or other mail clients?
3. Can I have sub-domains?
4. Can I have 3rd. level domains?
5. Do I get a static IP on my hosting account?
6. Can additional FTP accounts be added?
7. Is there a cost for using MySQL or Access?
8. What are your business terms?
9. What application development languages are available to me?
10. Can I use MS Frontpage to create my web site?

1. Antares Development hosting is "no risk" because your first 30 days are free. Also, anytime within that first 30 days you may cancel without penalty. Thus, you can try us out at totally no risk.

2. Our e-mail accounts are POP3 mailboxes. You will be given access to the master mail administrator for your domain; this feature allows you to create POP accounts. The name of the mail server is typically mail.yourname.com, the account name is the full e-mail address, and the password is what you assigned when you created the account. Outlook or any other mail client should be able to connect with that information. Your SMTP (outbound mail) is typically your ISP's server.

3. No. Our accounts are static IP, with one domain per account. You may set up folders, which would be accessed by a URL that looks like www.yourname.com/folder/.

4. Third-level domains can be set up. These domains have the form of level3.yourname.com and they can either access a totally separate account or a folder within an existing account. If set up as a regular account, they are billed just like any other hosting account. If set up to a folder, there is a $40/year charge for each third-level domain.

5. Yes. Your account will come with a static IP address.

6. Yes. One additional FTP account can be added at no charge (request via support system), additional FTP accounts will carry a $14.95 setup charge.

7. No. MySQL or MS Access do not have any additional charges. There is also no charge per MySQL database.

8. Invoiced amounts are NET 15. This term means the invoice is due and payable 15 days after the invoice date. Month to month or quarterly hosting requires a credit card on file. Credit cards will be billed at the first of each month for hosting charges. Late fees can be charged for invoiced amounts not paid when due.

9. All accounts come with PHP 4, ASP classic, and PERL (local CGI-BIN folder). Microsoft's .NET framework and Macromedia's ColdFusion MX product may be used as well, but these products must be installed prior to use.

10. Yes, MS Frontpage may be used to create your web site. Frontpage extensions are also available; please specify when ordering the account.